Last updated on Nov 16 2025

Welcome to Licate (https://licate.in). These Terms and Conditions (“Terms”) govern your access to and use of our website, mobile application, and services. By accessing or purchasing through our platform, you agree to be bound by these Terms. If you do not agree, please do not use our services.

licate industries believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

  • Cancellations will be considered only if the request is made within 7 days of placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.

  • licate industries does not accept cancellation requests for perishable items like flowers, eatables etc. However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good.

  • In case of receipt of damaged or defective items please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 7 days of receipt of the products.

  • In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 7 days of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.

  • In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them.

  • In case of any Refunds approved by the licate industries, it’ll take 6-8 days for the refund to be processed to the end customer.

1. Contact Information

Registered Business Name: LICATE INDUSTRIES
Website: https://licate.in
Email: licate2021@gmail.com
Phone: +91 9923863745

For any queries, disputes, or support requests, please contact us using the details above.

2. Use of Website and Services

By using our website and app, you agree:

  • To provide accurate and current information while creating an account or placing orders.
  • Not to use the website for any unlawful or unauthorized purposes.
  • To comply with all applicable local, state, and national laws.

3. User Restrictions

Users are strictly prohibited from:

  • Uploading, sharing, or posting false, misleading, or harmful content.
  • Attempting to hack, modify, or interfere with the website’s functionality.
  • Using the site to resell products without written permission from LICATE INDUSTRIES.
  • Making fraudulent transactions or using unauthorized payment methods.

Violation of these restrictions may lead to suspension or permanent ban of your account.

4. Rules of Conduct

Users must maintain respectful communication and behavior on the platform. Any abusive, harassing, or threatening conduct toward staff or other users will not be tolerated.
We reserve the right to cancel or refuse orders at our discretion if misuse or policy violation is suspected.

5. Pricing and Payments

All prices displayed on our website are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise.
We currently support secure payments through Razorpay and Paytm.
Your payment information is processed securely — LICATE INDUSTRIES does not store any credit/debit card details.

In case of payment failure or disputes, users may contact our support team via email or phone.

6. Limitation of Liability and Disclaimer of Warranties

  • All products are sold “as is” and without any warranty beyond those provided by the manufacturer.
  • LICATE INDUSTRIES shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our services.
  • We make no guarantees regarding uninterrupted or error-free service.
  • Users agree that use of the website and app is at their sole risk.

7. Order Processing, Shipping, and Returns

  • Orders will be processed only after successful payment confirmation.
  • Shipping times and availability may vary depending on product type and location.
  • Return and refund policies are governed by our separate “Return & Refund Policy” page.

8. Modification of Terms

LICATE INDUSTRIES reserves the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on this page. It is the user’s responsibility to review the Terms periodically.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts located in Maharashtra, India.

By continuing to use our website or mobile app, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

LICATE INDUSTRIES
© 2025 All Rights Reserved.